Terms of Use

Last updated: November 9, 2026. The Arabic text prevails.

These terms are an agreement between you and PNEUMA GENERAL TRADING L.L.C - O.P.C, Abu Dhabi, United Arab Emirates, the provider of Maalesh ("we"). The App Store may show the company owner as the seller until the developer account moves to the company name. By using the app you accept them and the Privacy Policy. If you do not agree, do not use the app.

1. Eligibility

The app is for people aged 18 or over. You confirm you are 18 or over and able to contract.

2. License

Apple's Standard Licensed Application End User License Agreement governs your use of the app, and these terms supplement it. We grant you a personal, non-exclusive, non-transferable license to use the app on Apple devices you own or control, under Apple's Usage Rules. All rights in the app, its name and design are reserved. You may not copy, reverse engineer or bypass its protections.

3. Your account

You are responsible for your email and for all activity on your account. Tell us at once if you suspect unauthorized use.

4. Data you enter about others

The app lets you record names, dates, photos and details of other people for personal use. You confirm you have the right to do so, and you alone are responsible for what you enter or send.

5. Allowed content

There is no tolerance for objectionable content or abusive users. You must not send or share:

• Harassment, threats, defamation or hate speech.
• Sexual content, or anything that exploits children.
• Nonconsensual intimate images, including AI-generated ones.
• Other people's photos or private data without the right to do so.
• Fraud, malware or spam.
• Anything that breaks the law, public morals or others' rights in your country or the UAE.

6. Your content

Your content stays yours. You give us a limited permission to store, transmit and show it to your friends and group members, only as needed to run chat, protect users and comply with the law. We do not review all content in advance and do not adopt what users send. The sender is responsible for it.

7. Reporting, blocking and suspension

You can report any message or story and block any person in chat. We aim to review reports within 24 hours. We remove unlawful content once we learn of it or an authority requires it. We may restrict, suspend or end any account that breaks these terms, giving the reason where the law allows, and you may object through support.

8. Subscriptions

• Signing up opens the first page, chat, stories and three people for free. The rest of the app needs a paid subscription. Settings, support and account deletion are open to everyone.
• Payment, renewal and refunds are handled by Apple under its terms. We never receive your card details.
• Subscriptions renew automatically at the price and period shown for your plan, including after any offer ends unless cancelled at least 24 hours before the period ends, in your App Store account settings.
• The first week is free on a first subscription only. It then renews at your plan's price and period unless cancelled at least 24 hours before the week ends.
• Deleting the app or account does not cancel a subscription. Cancel it in App Store settings.
• If we change the price, Apple will notify you as its terms require before renewal, and you may cancel before the new price starts.

9. Data on your phone

People, tasks and money data are stored only on your phone, and we hold no copy. Losing them by deleting the app or device failure is your responsibility. You can export a copy in Settings.

10. Service limits

To the fullest extent the law allows, the app is provided "as is" and "as available". We do not promise it will be uninterrupted or error free. Reminders depend on your phone and may not arrive, so do not rely on them for anything critical. Money figures are for organizing only and are not financial, legal or medical advice. We may improve features. If we stop a core paid feature, we will tell you in advance, you may cancel, and any refund goes through Apple under its terms.

11. Limitation of liability

As far as the law allows, our contractual liability for the service is limited to the greater of what you paid for Maalesh in the 12 months before the claim or 50 US dollars, and we are not contractually liable for what users send or for third-party services. This clause does not exclude or limit liability for a harmful act, fraud or gross negligence, or any mandatory consumer right, including your right to compensation under the law.

12. Indemnity

If your breach of these terms, the law or others' rights causes a claim or harm to us, you bear what results from your own act, to the extent the law decides.

13. Apple terms

This agreement is between you and us, not Apple. We, not Apple, are responsible for the app, its content, maintenance and support, and for any claim relating to it, including product liability, legal compliance, consumer protection, privacy and intellectual property. If the app fails to conform to any applicable warranty, you may notify Apple to refund any purchase price, and Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of this agreement and may enforce it against you. You confirm you are not in a country under a US Government embargo or on a US restricted-party list, and you will comply with applicable third-party terms, such as those of your internet provider.

14. Ending

You can stop at any time and delete your account in Settings. Terms that by nature continue, such as liability limits, indemnity and governing law, survive.

15. Changes

We may update these terms for legal or operational reasons and update the date above. We will tell you of a material change in the app at least 14 days before it takes effect, and it will not apply retroactively. If you do not agree, you may stop using the app, delete your account and cancel your subscription before it takes effect.

16. Law and disputes

These terms are governed by the laws of the United Arab Emirates. Before any action, contact us so we can try to settle it within 30 days. UAE courts have jurisdiction, without affecting any mandatory consumer right in your country of residence. If a term is invalid, the rest stays in force.

17. Contact

Questions, complaints and claims: support@nomaalesh.com